Duties and Responsibilities:
Case Management/Coaching
• Build collaborative relationships with up to 40 young adults that nurture socio-emotional development,
self-advocacy skills, and academic and career success.
• Providing individual coaching to transition-age youth that focuses on positive youth development,
social justice, and academic and career success.
• Engage youth in career planning activities and conversations to build job readiness skills.
• Conduct bi-annual assessments and goal planning with youth to support with overall youth development,
goal setting, and achieving youths’ goals.
• Support youth in the successful completion of career development opportunities.
• Maintain consistent and frequent communication with students on caseload via phone, videoconferencing,
email, and in-person to uphold the relationship-based model of services.
• Provide quality, timely educational case management to youth, utilizing United Friends’ database to
document efforts.
• Monitor and encourage students’ progress to support their completion of college degree requirements.
• Refer youth to campus and community-based support services as needed.
Group Coaching and Events
• Support in planning and facilitating group coaching sessions
• Support in planning and coordinating workshops or other program events
• Attend community-building events to establish and maintain relationships with youth.
Advocacy and Navigation
• Engage college staff, social workers, ILP workers, and/or Probation Officers, with youth consent, in
order to advocate for youth and support youth in maneuvering systems in which they are involved
• Cultivate relationships with and serve as a liaison/advocate among community partners to increase
awareness of youths’ needs and to support youth success
• Connect youth to UFC supportive resources as needed and when appropriate, such as tutoring, financial
assistance, etc.
• Connect youth with internship and job opportunities.
• Connect youth to other opportunities for Contribution and Social Action as they are offered within
UFC, with UFC partners, or with other organizations
Program Support
• Analyze caseload outcomes and trends and work with Education team to improve program model and service delivery.
• Continually expand and update professional and technical knowledge within the education, foster care,
and case management fields.
• Participate in Team and Department Meetings
Other
• Other duties as assigned.
General UFC Responsibilities
• Act as a role model within the organization to uphold and implement UFC’s organizational values:
o Embrace program evaluation that leads to excellence and impact
o Build effective and empowering partnerships with the youth, community, and each other
o Create a fun and exciting environment that inspires learning and innovation
o Communicate openly, honestly and with humility across all groups
o Work together as one organization
• Staff hold a commitment to:
o A culturally responsive Trauma-Informed Approach to our population and client centered advocacy
o Strong knowledge of the communities served and centralize this cultural understanding into the work.
o Support in Justice, Equity, Diversity, and Inclusion (JEDI)
o Evaluating the completeness, accuracy and relevance of data to determine information value and improve
client services.
Required Qualifications:
• Master’s degree in a related field
• 3+ years of relevant experience, including 2 or more years of case management and/or positive youth
development experience
• Demonstrated experience working with foster youth, probation youth, juvenile justice youth,
Transition-Age Youth, and/or underserved college students
• Commitment to social justice and the whole person development of youth
• Establishes and cultivates respectful relationships with people from diverse backgrounds
• Strong problem-solving and crisis intervention skills
• Balances multiple competing priorities
• Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner, and
incorporates others’ views into work
• Holds self-accountable, sets high expectations for self and others, works both independently and
collaboratively and relates tasks to organizational values
• Trauma-informed and client-centered advocacy
• Understand the communities served and centralize this cultural understanding into the work
• Passionate about United Friends’ mission
• Must have valid California Driver’s License and an insured and reliable vehicle
Preferred Qualifications:
• An understanding of and sensitivity to issues concerning youth formerly in foster care
• An understanding of and sensitivity to issues concerning youth who experienced the juvenile justice
system.
• Demonstrated success in maintaining relationships through technology (e.g., phone, email, social media)
